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Agent experience. See where AI agents give up.

Agent experience (AX) is how easily AI agents can find, understand, and use your product. For AI, gaming, and Web3 software teams, we run coding agents, browser agents, and assistants through your docs, signup, and API, log where they get confused or quit, and fix it.

See how it's priced
scoped and priced in writing
Custom
of Vercel deploys now start with a coding agent
50%+
of new Supabase databases come from agents
70%
A floor runner in a yellow jacket sprints across the trading floor clutching a stack of paper order slips, the crowd streaking past.

Watch where agents stop.

Five agents get the same task and a clean start. Pick a task to see where each run stalls or stops, and what fixes it.

Task given to every agent
Get an API keyIllustrative runs, not client data
Get an API key: 5 illustrative agent runs, step by step
Agent01Find signup02Create account03Verify email04Create key05Store key
Terminal coding agentClearedClearedStoppedNot reachedNot reached
IDE coding agentClearedClearedStoppedNot reachedNot reached
Browser agentClearedAskedClearedClearedCleared
Chat assistantClearedStoppedNot reachedNot reachedNot reached
Computer-use agentClearedClearedClearedAskedCleared
  • Cleared
  • Asked
  • Stopped
  • Not reached

What stopped them

  1. 02 Create account

    A CAPTCHA ended the chat assistant's run. The browser agent asked whether the free tier needs a card.

    FixLet signed agents past the CAPTCHA, and answer the card question on the form.

  2. 03 Verify email

    Both coding agents stopped at the verification email. A terminal can't open an inbox.

    FixA CLI login that issues a test key in the terminal.

  3. 04 Create key

    The computer-use agent asked which key scope the quickstart needs.

    FixName the scope in the quickstart and preselect it.

What an AX audit covers.

  1. Task runs

    Coding agents such as Claude Code, Codex, and Cursor, plus browser agents and ChatGPT agent, attempt the jobs your users hand them, several runs each.

  2. Discovery and choice

    Asked to solve a problem in your category, does an agent pick you, a competitor, or its own code?

  3. Docs an agent can read

    Markdown pages, an llms.txt map, stable URLs, and code samples that run as written.

  4. Signup, auth, and keys

    Email verification, CAPTCHAs, card walls, and the bot rules that block the agents you want as users.

  5. APIs, CLIs, and errors

    Output an agent can parse, errors that say what to do next, and MCP servers with fewer, clearer tools.

  6. The questions nobody answered

    Every question an agent stops to ask, with the page where the answer belongs.

How an audit runs.

  1. Read

    Write the tasks your users hand to agents, then run each agent on each task several times in our own RL environments for a baseline.

  2. Choose

    Rank failures by how many runs they stop, and agree the fixes in a written scope.

  3. Ship

    Fix docs, errors, and signup in your repository, or hand your team a ranked fix list.

  4. Measure

    Re-run the same tasks against the baseline, and again after releases and new models.

How our models are trained

Three illustrative audits.

Illustrative audits, not client work. Each names what we would run, find, fix, and measure.

An API for an AI developer tool

More signups come from coding agents every month, and few of those accounts ever make a successful call.

  1. Run

    Three coding agents asked to add the API to a sample app from an empty repository.

  2. Find

    Agents stall on email verification and guess the auth header.

  3. Fix

    A CLI login that issues a test key, and an error that names the missing header.

  4. Measure

    Runs that reach a working call, and steps and tokens per run.

A wallet SDK for Web3 apps

Developers ask their coding agent to add wallet login, and it picks a rival SDK or an old version of yours.

  1. Run

    Agents asked to add wallet login to a Next.js app, with and without naming your SDK.

  2. Find

    Old package names still rank, and the testnet faucet sits behind a CAPTCHA.

  3. Fix

    Deprecation notices in the registry, and a faucet path agents can use.

  4. Measure

    How often agents choose you unprompted, and runs that reach a signed testnet transaction.

A multiplayer backend for game studios

Studio engineers prototype with coding agents, and the agents rarely suggest this backend for matchmaking.

  1. Run

    Agents asked to add matchmaking to a Unity and a Godot project, then to compare backends.

  2. Find

    No page names the supported engines, and the pricing calculator is empty without JavaScript.

  3. Fix

    One page per engine with a working sample, and pricing as a plain table.

  4. Measure

    How often agents recommend you, and runs that reach a working match.

How we work with you.

We handle

  • Task suiteYour users' jobs, written as repeatable tasks with a clear finish line.
  • Agent runsEvery agent on every task, several times, in our own RL environments.
  • FixesDocs, errors, and signup paths, changed in your repository with your review.
  • Re-runsThe same suite after each fix and each model release.

You provide

  • An ownerSomeone who reviews changes to docs, signup, and the API.
  • Test accountsTest-mode access, so agents never touch production data or real money.
  • AccessYour docs and site repositories, and analytics that show agent traffic.
  • DecisionsWhich agents you welcome, and what they may do without a human.

What you get.

DeliverableWhat it is
Run transcriptsEvery run, step by step, with where it stalled and why.
Failure mapEach failure by step, with how many runs it stopped.
Question logEvery question an agent asked, with the page that should answer it.
Ranked fix listFixes ordered by runs recovered, with each change written out.
Re-run reportThe same tasks after the fixes, against the baseline.

Your next user may not be a person.

In July 2026, AI agents made 66% of the measured traffic on docs hosted by Mintlify, up from 15.2% in January. When they fail, they leave without telling you why.

Questions buyers ask

What is agent experience (AX)?
How easily AI agents can discover, choose, and use your product: docs, signup, API, and site. Netlify's CEO Mathias Biilmann coined the term in January 2025, after UX and developer experience.
Are agents really using products like ours?
Yes. Vercel says coding agents started more than 50% of its deployments by September 2026, and Supabase says 70% of its new databases come from agents or AI tools.
How is AX different from AI search optimization?
AI search optimization gets you cited when a person asks ChatGPT about your category. AX starts when an agent arrives to do something: read the docs, sign up, make a call.
Can't we run a free scanner instead?
Run one. Cloudflare's isitagentready.com checks agent standards; only 3.9% of the top 200,000 domains serve markdown to agents. A scanner can't run your signup or quickstart, so it misses failures mid-task.
Is an llms.txt file worth it for AX?
For coding agents, yes. In Mintlify's 2,400-run benchmark, failed page requests per task fell from 2.23 with HTML to 0.11 with markdown and an llms.txt link. It does little for AI search citations.
Do we need an MCP server?
Not first. Docs, errors, and signup usually stop more runs than a missing MCP server. When one is worth building, growth engineering builds it.
Will the fixes hold when models change?
Not automatically. Agents change with every model release, so we re-run your task suite after your releases and theirs.
What is an RL environment, and why use one?
A sandbox copy of your docs, signup, and API that we build and own. Agents attempt the same tasks again and again; a finished task earns the reward, and page and docs variants compete until agents finish reliably, before any change reaches your live site.
How is an AX audit priced?
Agent experience is custom: the tasks, agents, runs, and who makes the fixes are set in a written scope before work starts.

Send in the agents. Fix what they trip on.

Tell us the task you want agents to finish. You get a written scope, with every deliverable and price, before any work starts.

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